MEDIATION – CONFLICT RESOLUTION
With the tools of NonViolent Communication conflicts transform into opportunities for connection
Mediation – Conflict resolution with NVC
In our culture we are used to perceiving conflicts as something ‘bad’ that needs to be avoided or like a ‘contest’ with a ‘winner’ and a ‘loser’. When there is a conflict we tend to focus on ‘who is right’ ‘who is wrong’ ‘who’s side we should take’ ‘who should be punished’ etc.
In all conflicts whether they take place in a family, couple, workplace, divorce, school, neighborhood, when we approach conflict in this way, everyone has a lot to lose.
With NVC we view conflict as an opportunity for connection.
NVC mediation supports conflict with a series of tools and qualities that can turn it into a place of connection which leads to decisions that care for everyone’ s needs.
The mediator is a person who can remain neutral and has the tools and skills to create a safe space and lead the process towards better communication and deeper connection.
Some basic skills that we work on during NVC Sessions & Trainings include:
- listening deeper to ourselves and others, focusing on listening for elements that help us understand rather than judge
- expressing honestly, in a way that looks after the connection with our values and respects the other
- asking clearly what we want, considering the other, remaining open to hearing ‘no’ response for us
- saying ‘no’ to prioritize important needs, say it with care for the other and stay responsive to feelings that comes up
- self-connection in difficult dialogues
- connecting compassionately with our anger, guilt, and shame
- interrupting people with confidence and care for them in order to protect presence and authentic connection
- giving, receiving and asking for meaningful and respectful feedback
- being more present
- giving space to celebration and mourning